Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our store or place an order.

Who We Are

We are the operator of this Shopify store (koubaa-commerce.myshopify.com). If you have questions about this policy or your data, please contact us at info@blastmate.co or via our Contact page.

What Data We Collect

We collect the following personal data when you place an order or contact us:

  • Name and contact details (email address, phone number)
  • Delivery and billing address
  • Payment information (processed securely by Shopify Payments — we do not store your card details)
  • Order history and communications
  • Technical data such as IP address, browser type, and pages visited (via cookies)

How We Use Your Data

We use your data to:

  • Process and fulfil your orders
  • Communicate with you about your order
  • Comply with our legal obligations
  • Improve our store and services

We do not sell your personal data to third parties.

Legal Basis (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your data is:

  • Contract performance — to fulfil your order
  • Legal obligation — to comply with applicable laws
  • Legitimate interests — to improve our services
  • Consent — for marketing communications (where applicable)

Data Sharing

We share your data only with trusted third parties where necessary, including:

  • Shopify — our e-commerce platform (see Shopify's Privacy Policy)
  • Shipping carriers — to deliver your order
  • Payment processors — to process your payment securely

Cookies

Our store uses cookies to provide a better browsing experience and to analyse traffic. By continuing to use our store, you consent to our use of cookies. You can manage cookie preferences in your browser settings.

Your Rights

Under the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data (right to be forgotten)
  • Object to or restrict certain processing
  • Data portability

To exercise any of these rights, please contact us at info@blastmate.co or via our Contact page.

Data Retention

We retain your order and personal data for as long as necessary to fulfil our legal and contractual obligations, typically no longer than 7 years.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Last updated: July 2026